Return Policy

We want you to be happy with your purchase! This policy outlines the conditions under which you can return an item from our store.

Returns and Exchanges

• We accept returns and exchanges within 10 days of purchase.

• You must have your receipt or proof of purchase to return an item.

• Items must be returned in their original packaging and condition. 

• You are responsible for the cost of return shipping.

• We recommend using a trackable and insured shipping service.

Refunds

• Once the returned item has been received, a refund will be issued to the original payment method used at the time of purchase.

• It may take 7 business days for your refund to be processed.

Exceptions

We cannot accept returns for items that have been damaged or altered. 

How to Return an Item

• Contact us through email at info@sternbergercollection.com.

• We will provide you with instructions on how to return your item.

• Pack your item securely in its original packaging. 

• Include a copy of your receipt in the package.

• Ship your return package to the address we provide.

Please Note

• We reserve the right to deny any return that does not meet the requirements of this policy.

• By making a purchase from our store, you agree to the terms of this return policy.